Администратор гостиницы

от 1200 бел.руб.
4 декабря
График работы: сменный график
Опыт работы: начальный уровень
Образование: средне-специальное
Welcome guests on arrival. Check guests in and out using PMS Opera and Mobile Guest Service, issue room keys using VISION program, provide guests full hotel services information...
Обязанности:
  • Welcome guests on arrival.
  • Check guests in and out using PMS Opera and Mobile Guest Service, issue room keys using VISION program, provide guests full hotel services information.
  • Be positive, stress-resistant and super multi-tasking to assist and fulfill almost all guest’s requests, informing about local attractions and current events, provide additional services.
  • Handle incoming calls, take Room Service orders, manage external and internal business correspondence, make room reservations (out of Reservation department working hours), etc.
  • Deal with guest requests, comments or complaints, to be proactive in resolving of guest problems.
  • Communicate with other hotel departments when needed in order to comply guests requests.
  • Prepare bills and deal with payments, creating outstanding impression upon guests departure.
Требования:
  • Fluent written and spoken English.
  • A passion to work with people.
  • Be a stress-resistant and multi-tasking.
  • Be a good team-player and learn fast.
Условия:
  • Official employment.
  • Good career prospects.
  • Free meals.
  • Uniform provision.
  • Gaining unique communication skills with people and conducting business correspondence.
Дополнительно:
  • Тестовый период: 3 месяца.
  • Ученики очных форм обучения не рассматриваются.
Адрес: Минск, пр-т Дзержинского, 1Е

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